Terms of service

Gemtina Terms of Service

Last updated: June 14, 2026

Overview

This website is operated by Gemtina. By visiting www.gemtina.com, creating an account, or purchasing a product, you agree to these Terms of Service and the policies referenced on this website.

Age Requirement

You must be at least 18 years old and have reached the legal age of majority in your jurisdiction to access this store or purchase its products.

Acceptable Use

You may not use this website or our products for an illegal or unauthorized purpose. You may not introduce malicious code, interfere with website security, collect other users’ information, scrape the website, commit fraud, or violate intellectual-property rights.

Products and Health Information

Product descriptions and educational content are provided for general informational purposes and do not constitute medical advice. Follow all product instructions, cleaning guidance, safety warnings, and applicable age restrictions.

Product Information

We make reasonable efforts to display product descriptions, colors, dimensions, prices, and availability accurately. Screen settings and manufacturing variations may affect appearance. We may correct errors, update information, limit quantities, or discontinue products.

Orders and Payment

You agree to provide accurate billing, shipping, and contact information. We may reject, limit, hold, or cancel an order where fraud, payment failure, pricing errors, inventory errors, resale activity, or legal restrictions are suspected.

Prices

Prices and promotions may change without notice. The price shown at checkout applies, except where an obvious pricing or technical error has occurred.

Shipping, Returns, and Privacy

Purchases are also governed by our Shipping Policy, Return & Refund Policy, and Privacy Policy. These policies form part of these Terms.

Intellectual Property

Website text, branding, graphics, photographs, videos, software, and other content belong to Gemtina or their respective licensors. They may not be reproduced or commercially exploited without authorization.

Customer Content

You are responsible for reviews, photographs, comments, and other content you submit. Submitted content must be lawful, accurate, non-infringing, and free from malware.

Third-Party Services

The website may use Shopify, payment providers, carriers, analytics providers, and other third-party services. Their own terms and privacy practices may apply.

Disclaimer and Liability

To the fullest extent permitted by law, the website and its services are provided on an “as available” basis. We do not guarantee uninterrupted or error-free operation. Nothing in these Terms excludes rights or liabilities that cannot legally be excluded.

Severability

If any provision is found unenforceable, the remaining provisions will continue in effect.

Governing Law

These Terms are governed by applicable United States law and the laws of the State of Ohio, without removing mandatory consumer rights available in the customer’s jurisdiction.